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Business Review / hoteldoctor

Doug Fiedler - Hotel Solutions Partnership Consultant - COO, Americas

Doug Fiedler (Ambassador)

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Doug gives clients specific, actionable, results-oriented advice and guidance on how to build sales, profits and guest and employee satisfaction. He has a broad range of experience, spanning from operational to boardroom that he uses to create executable action plans, provide strategic direction and build team alignment.

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Duncan MacArthur - Hotel Solutions Partnership - Consultant, UK / EMEA

Duncan MacArthur

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Duncan MacArthur consults on all aspects of operational excellence in hotels, resorts and mixed use developments including those with leisure components such as Golf and Spa. Duncan has worked extensively in a leadership capacity within the hospitality and leisure industry. His experience covers project management, general management, property management, sales and marketing, food and beverage management, human resource management, and training and development. He has lived and worked in Africa, the Caribbean, the Middle East, Asia and Europe.

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Etienne La'Brooy

Etienne La’Brooy

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Etienne La’Brooy is a seasoned hospitality professional who has over 30 years’ experience of creation, redevelopment, pre-opening and operational management. He has tremendous knowledge of the Hotel and Travel sector in Australasia and stands ready to guide and assist developers and owners with attaining their financial and corporate goals.

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Ghislaine Oliver - UK / EMEA Hospitality Consultant

Ghislaine Oliver

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With almost 20 years’ experience in the hospitality sector, Ghislaine’s emphasis is on revenue generation for accommodation providers of all types ranging from small individual properties to larger hotels and groups to serviced apartment buildings.

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John Healy- Hotel Solutions Partnership Consultant - Americas

John Healy

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John Healy advises clients on lodging related finance and accounting areas with particular emphasis on strategic growth and performance turnarounds. John uses his extensive experience as a platform to deliver best practice solutions to clients which result in lasting improvement. John specializes in all aspects of hotel operations from development to pre-opening and operations. Recent assignments have included resort management agreement take-overs and hotel asset receivership on behalf of lending institutions.

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